Orders & Pre-Orders
We want the ordering process at VANTICOR to feel clear and straightforward. Below is an overview of how both standard orders and pre-orders work.
Pre-Orders
Pre-orders allow us to produce intentionally and maintain our standard of quality. This approach helps us plan production accurately and avoid unnecessary excess.
When you place a pre-order, you are reserving your item ahead of its official release.
What to expect with pre-orders:
- Payment is collected at the time of purchase.
- Estimated shipping timelines are shared before fulfillment.
- Order updates are communicated via email.
- If timelines change, customers are notified directly.
- Pre-order availability and early access details are shared with our email subscribers first.
Orders:
Once an order is placed, a confirmation email is sent with your order details.
When your order ships, you will receive a shipping confirmation email with tracking information.
Please ensure your contact and shipping details are accurate at checkout. If you need help with an existing order, our team is available to assist.
Need Help?
For order or pre-order questions, please contact us and include your order number for faster support. We aim to respond as quickly as possible and provide clear updates along the way.